Cancellation & Refund Policy
Please read this document carefully. By using our services or making a reservation, you acknowledge that you have read, understood, and agree to be bound by these terms.
Standard Cancellation Policy
We understand that plans change. Our standard cancellation policy is as follows:
- More than 30 days before check-in: Full refund minus 10% processing fee
- 15-30 days before check-in: 50% refund
- 7-14 days before check-in: 25% refund
- Less than 7 days before check-in: No refund
- No-show: Full amount forfeited
Peak Season Policy
During peak seasons (December 15 - January 15, April 1 - June 30), a stricter policy applies:
- More than 45 days before check-in: Full refund minus 15% processing fee
- 30-45 days before check-in: 50% refund
- Less than 30 days before check-in: No refund
Special Packages & Offers
Bookings made under special promotional offers or packages may have different cancellation terms. These will be clearly communicated at the time of booking and in your confirmation email.
Modification Policy
Date changes are subject to availability and may incur additional charges. Modifications requested within 14 days of check-in may not be possible and will be treated as cancellations.
Force Majeure
In case of unforeseen circumstances such as natural disasters, government restrictions, or other events beyond our control, we will work with you to reschedule your stay or provide a full refund.
Refund Processing
Approved refunds will be processed within 7-10 business days to the original payment method. Bank processing times may vary.
Contact for Cancellations
To cancel or modify your reservation, please contact us at reservations@corbettaroma.com or call +91 741781003 at least 24 hours before your scheduled check-in time.
For questions or clarifications regarding this policy, please contact us at info@corbettaroma.com or call +91741781003.